The neck pillow is so perfect, my husband and I fight over who gets to use it when relaxing on the couch or riding in the car. The lumbar cushion was really thick and supportive, but it pushed me out of my office chair (no chair back depth adjustment on the chair). It is well made and I love the memory foam, but it is a big cushion. The neck pillow is soft to the touch and firm neck support. Shipped quickly and arrived on time. ..More