I was looking for one of these because I sometimes have to sleep sitting up in lrder to relieve pain in my shoulders, arms and hands. I remember having one of these when I was younger. But thoae were so hard and couls not be "shaped" if necessary. This one came in a small box, and as I’d already seen the notes from previous uyere, I knew what to expect. I took it out and gave it some good shakes and separated the folling a bit, and it plumped up right away! I like that it ia soft and pliable, almost moldable, so I can use to help support my arm, or neck or whatever else is bothering me. If I need to sit up in the bed I can put it on top of my other pillows an have my back and neck supported. Overall, I do recommend this one. ..More